This is a publicly accessible channel for reporting any irregularities that may constitute violations of our Code of Ethics or established internal regulations, breaches of European Union law, as well as serious or very serious criminal or administrative offenses.
If you wish, you can file a completely anonymous report and check its status using a tracking code and password that we will provide at the end of the process. Since complaints may contain personal data about the complainant or third parties, it is necessary to accept our privacy policy to file a complaint. We guarantee that the information provided will be treated with complete confidentiality and that any form of retaliation against those who report information in accordance with the provisions of Law 2/2023, of February 20, regulating the protection of individuals who report regulatory violations and combat corruption, is prohibited.
This tool is not the appropriate channel for handling commercial claims or complaints. For that, please contact the following email: calidadgrupo@vallcompanys.es. For any other request or inquiry, you can use the generic email vallcompanys@vallcompanys.es.