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We welcome you to our online Ethical Channel
 

This is a publicly accessible channel to report any irregularity received by any person affiliated with our organization. If you wish, you can file a complaint 100% anonymous and confidential , and check its status using a tracking code and password that we will provide you at the end of the process.

Due to the fact that the complaints may contain personal data of the complainant or of third parties, it is necessary that you accept our privacy policy to file a complaint. We guarantee that the information provided will be treated in a completely confidential manner.

I have read and accept the

IMPORTANT:

This Whistleblowing Channel is intended for reporting potential breaches, misconduct or irregularities relating to Monasterio de Boltaña that have come to your attention in a work-related or professional context, in accordance with the purpose and scope of Spanish Law 2/2023 of 20 February.

If your communication relates solely to a customer or guest enquiry, complaint or claim concerning reservations, accommodation, hotel services or the service you have received, this is not the appropriate channel.

For these matters, please contact the hotel at:

reservas@hotelmonasteriodeboltana.com

Thank you for using the appropriate channel for each type of communication.

 

 

            
            
            Privacy Policy            Return to the website

Monasterio Boltaña S.L. informs you that the personal data you provide us by filling out the form will be processed by Monasterio Boltaña S.L. as the data controller. The purpose of collecting and processing the personal data we request from you is the management and investigation of the reported events. The legitimization is carried out through the consent of the interested party. We inform you that the data you provide us will be stored by Monasterio Boltaña S.L. . The data will not be transferred to third parties unless required by law or necessary to fulfill the purpose of the processing. You may exercise your rights of access, rectification, limitation, portability, information, deletion, and cancellation at the address or email marketing@hotelmonasteriodeboltana.com  of our headquarters, as indicated in our Privacy Policy, and you also have the right to file a complaint with a supervisory authority. You can consult additional and detailed information about data protection in our Privacy Policy.